Returns & Exchanges
At Vital Proteins, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by our portal and affix it firmly to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.